We collect information you provide directly — including name, email address, company name, phone number, and order details. We also collect usage data such as pages visited and actions taken within the portal.
We do not sell your personal information. We share data only with:
We use industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and secure session management. Access to your data is restricted to authorised personnel only.
We use session cookies to maintain your login state. We do not use tracking or advertising cookies. You can disable cookies in your browser, but this may affect portal functionality.
We retain your data for as long as your account is active and for a reasonable period thereafter for legal and audit purposes. You may request deletion of your account and personal data.
You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at billing@northwind-logistics.com.
We may update this Privacy Policy. Changes will be posted on this page with an updated date. Continued use of our services constitutes acceptance of the updated policy.
For privacy-related questions: billing@northwind-logistics.com